Reviews on Real Satisfied


10/28/2021 -
Kyle McDonald Arkansas City Kansas
Lacey is a wonderful broker. She is nice and was very patient with me as a first time buyer.

10/27/2021 -
Connie Vick Winfield KS.
Extremely knowledgeable. Explained things very well and what I should/could expect. Very efficient in getting photo's taken and listing the home. Kept me updated regularly on progress. Replied quickly to messages or texts. Very professional, but yet was fun and relaxing to be around. I am so pleased that Lacey Pool was my agent. I firmly believe she goes out of her way to help her clients. In my case, I feel she was extra sensitive to my feelings because I had just lost my husband and now I was selling our home so she took more time to help me deal with all of this. She could tell when I was starting to 'freak' out and she'd reassure me things were going as they should be and everything was going to be fine. She even let me cry on her shoulder a couple of times. You can tell she loves her job by how good she is at it! But to say that Lacey is only professional would not be a fair assessment of her. She is also compassionate and kind and fun and she truly loves her clients and will help them professionally as well as emotionally. She absolutely made this sale (and the buying of my new home) so much easier and less stressful. Thank you Lacey!!

10/2/2021 -
Shawn and Christy Williams
Lacey had helped us in negotiating another house that we ended up not purchasing. So when we decided to sale we knew we needed to get with her again. She was there to answer all of my crazy questions I had. We would definitely recommend Lacey.

9/16/2021 -
Patricia Asher
Lacey is a local resident and is knowledgeable of the area she serves. When discussing my needs and concerns of a previous attempt to sell with another realtor she assured me that we would make this time a better experience. I'm very pleased with the process and ease of the sell. Highly recommend Lacey Pool to anyone!!

9/12/2021 -
Ryan Soule, Ark City
Lacey went above and beyond for all parties involved with the purchase of this home. Her attention to detail and professionalism are unmatched. Her client first attitude is admirable and truly appreciated. Beyond satisfied with the ease of this process and transaction. Thank you!!

9/11/2021 -
Phil Buechner, Ark City, Kansas
The agent/broker was very focused and attentive to us as a client.

8/30/2021 -
Joycelyn Woods
Lacey is amazing, we could tell from our first conversation that she was going to be a straight talking professional that would get up top dollar and give us great advice. I would totally recommend Lacey to anyone looking to list and/or sell!

8/24/2021 -
Zoraya Diaz
Lacey was available on the spot to show me the houses I wanted to look and accommodated to my schedule. She made buying from out of state super easy! She even FaceTimed me during the inspection and noted the things she would want repaired as if it were going to be her home. I felt comfortable asking Lacey questions any time even with the time difference! Her response time and help was excellent! I would highly recommend Lacey Pool for your buying and selling needs!

8/16/2021 -
Amy Riel, Arkansas City
Lacey goes above and beyond in making sure the home selling/buying process goes smoothly. Lacey did an amazing job at marketing my house and getting it sold very quickly. She was also always available to answer questions and made the whole process go smoothly.

7/2/2021 -
Angela M, Kansas
Lacey helped us greatly through the home buying process!! She explained things to us, helped calm "first home homebuyer" nerves, and was there for us every step of the way!!! She even checked in with us after a week of closing just to see how we were liking the new place!!!

6/17/2021 -
Dalene McDonald, Winfield, KS
Lacey was so much fun to work with. She helped us sell two houses and purchase one. She was consistently patient and helpful. She has a great sense of humor, which helped take the stress out of the process. Her knowledge of the local real estate environment is top notch. I highly recommend Lacey Pool as a real estate agent.

6/15/2021 -
Tony & Paula Horning Arkansas-City, KS
I'm new to the area and did some research and was checking reviews. I knew without a doubt Lacey Pool was going to be amazing before ever meeting her. She took all our needs and wants and found us the perfect home for us. Lacey Pool is amazing! We are completely 100% satisfied with her and highly recommend her. She's the best.

6/10/2021 -
Regina Stoddard, Winfield
Having been with multiple other realtors/brokers, Lacey was the only one that really listened to what we were looking for as far as rentals. Lacey had a person that contacted her about selling his 2 properties, she knew they were the kind we were looking for. I received a call from Lacey, looked at the properties, then put in an offer. We ended up buying just one but I know that it was the best one for us and will be renting it out soon. Then we were also looking for a personal home and she helped us every step of the way in getting that taken care of. She is a go getter and is there to help in any way possible to get things done.

5/3/2021 -
Patrick McDonald, Winfield, Kansas
Working with Lacey is more like working with a friend or relative. She gets to know you, what you want, and what you need. They she puts her effort into doing what you want. She takes all the work out of it. Brought only truly prospective buyers to look at our home and sold it quickly, then only showed us homes she knew we would be interested in. A very pleasant experience!

3/31/2021 -
Darrin Green
Lacey took our listing and had it sold in just under 6 days. And for the full asking price! You can expect excellent service and great communication. Overall, we had a fantastic experience.

3/22/2021 -
Chris White
I have absolutely no complaints! Lacey was very polite and knowledgeable and was a great guide throughout the whole process. 12 out of 10 for sure! I'm so glad my Hairdresser recommended her! She was excellent to work with! She was sending listings when she'd see something I may like and was very flexible even with my work schedule! So happy I reached out to her! I would recommend Lacey to anyone looking for a home. She did an amazing job!

3/20/2021 -
Nathan, Winfield
Lacey is a rockstar that was able to help us secure our first home. She was knowledgeable when it came to who to work with to get the mortgage. She also gave us frequent updates so we were never in the dark.

3/4/2021 -
Stuart and Theresa Cassaboom
Lacey had ALL the answers to any questions we had. She took care of EVERYTHING, we had not one worry from start of listing to closing, we couldn’t have asked for a better experience! If we ever need a realtor we will DEFINITELY use Lacey, Thank you Lacey!

1/27/2021 -
Jeff & Sheri Green
Lacey was a pleasure to work with! She found our home of 22 years a perfect new loving family! All the while, she made the transition easier for us!! We highly recommend Lacey for any real estate needs!

1/20/2021 -
Brandy and Matt Cyre; Arkansas City, KS
I would highly recommend this reality whether buying or selling your home. Great experience. I would highly recommend Lacey. Lacey always responded when we had questions. If she wasn't sure of the answer she would find out and quickly get back to us. Thank you Lacey for helping us find our forever home!

12/10/2020 -
Justin Burba, Winfield Ks
Lacey was very good during the sell of our old home and purchase of our new one. Stayed on top of the sell and purchase letting us know all the details we needed to know in each step of the processes. I’d recommended Lacey to anyone else I know trying to buy or sell a property.

10/12/2020 -
Sandy Dean, Winfield
Lacey was great to work with and very understanding. She was very patient with us and took my husbands joking very well. She was always a great attitude. Very fun to work with and very helpful through the process. I would recommend her to anyone to help them in buying a house.

10/6/2020 -
Mary Trillo Arkansas City, Ks
Lacy Pool is a wonderful person. We felt very comfortable with her and she was very helpful. We actually recommended her to one of our family members that was looking to buy a new home.

9/30/2020 -
Adam Davis
In my opinion one of the easiest realtors to work with in the area very driven and stop at nothing to make sure a deal happens thanks again Lacey

4/9/2020 -
Amy Flower, Parkerfield Kansas
My experience with Lacy was a positive experience. I am grateful for how fast she sold our home and for the price we needed to sell for. Lacey worked really hard for us and we would totally recommend her to anyone needing a real estate agent.

Testimonials 


Jun 25, 2019

 

Lacey went above and beyond our expectations in terms of expertise, all the details she took care of for us, and the work she did to help the house sell at a good price. She was personable, professional and patient. We couldn’t be more pleased that we chose her to sell our home.

 

Tom Bauer



1/20/2019

We never thought Lacey would have a buyer within the first week of listing our home.  Very pleased with the customer service and follow-up and always keeping us "in the loop' of next steps.

Dennis MacLaughlin

9/01/2018

Lacey went above and beyond in selling my house and getting me into a new house.  She is always available and very helpful to answer questions.  She is a very knowledgeable and hard working realtor.  I'd advise anyone looking for a realtor to choose Lacey.

 

Amy Riel



01/01/2018

We have purchased and sold many homes in 18 years and Lacey Pool was the best realtor to work with of any. We were moving in from out of town and she did so much to help us by scheduling contractors,
etc. She definitely took the stress off us by helping so much. I definitely would recommend her if you want a stress free experience. She was always available for any questions and information. She was wonderful!

Turners




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